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Gloss practices and formulations are meta-communications whose objects are
the context in which a conversation takes place and the ongoing conversation
itself, respectively. In everyday life we use gloss practices and formulations to
introduce relevant context’s features into the discourse and to steer the interaction.
Gloss practices have a deictic nature, i.e. they depend on the context of use
(time, place, interlocutors, objects, the conversation itself ).
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Building on the
hypothesis that we can interpret the interaction between a human being and a
machine in terms of a dialogue, the paper inquires whether there are gloss practices
and formulations in “web-dialogues” and (being the answer to the first
question a positive one) what are their peculiar characteristics. Conclusions and
lines for future research are eventually presented.
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